Disinfection of a hacked WordPress

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Is your WordPress site infected ?

Pirate site

This means that your reputation and data are at risk. It is important to act quickly and solve the problem right away.

Our WordPress website disinfection and repair service helps stop the threat so you can regain control of your website and hosting account with the confidence that the problem is permanently over.

Our WordPress experts can quickly help you get back on track.

I need to disinfect my site

Does your WordPress site need to be disinfected?

Our experts can act quickly to begin the disinfection and repair of your WordPress site.

I need to disinfect my site

What is disinfection?
of a hacked WordPress site?

01

Full scan

We start our investigation with a complete scan of your web hosting account. This allows us to identify the source of the problem in order to solve the root cause.

02

Cleaning

We remove any files deemed non-required for your website’s proper functioning. We perform a in-depth scan of your database to ensure no malicious code is present.

03

Securing

All system passwords are reset and are provided back to you. Then, we generate new encryption keys for your WordPress site.

04

Plugin

We will install and configure a security extension to reduce the risks of such a problem occurring again. Our approach is based on prevention, not reaction.

05

Blacklists

When your WordPress site was hacked, it may have ended up onblacklists. All requests will be made to remove your website from these blacklists as soon as possible.

06

Report

Following the repair of your website, a report will be provided to you listing all the work that was performed. The resolved issues will be identified, along with a list of recommendations that will help you make the necessary changes to avoid the situation from reoccurring.

07

Homework

We will review the list of homework that our team will have for you. Security is a daily effort and it will be important to follow the best security practices from now on!

08

Maintenance

Once the work is complete, we will configure your maintenance plan for your website. In the future, we will be able to use a preventive approach so that the updates, backups and security scans are performed regularly. You’ll be able to sleep soundly while we manage your infrastructure!

On average, a website is attacked 94 times a day. More than 44% of web professionals fail to discuss security before starting a relationship with a client.

source: Sucuri Web Pro Security Survey, 2020.

On average, a website is attacked 94 times a day.

source: Sucuri Web Pro Security Survey, 2020.

Frequently Asked Questions

Frequently Asked Questions About Website Disinfection Service

We have developed a rigorous multi-step process to effectively disinfect your WordPress site. Here’s how we proceed:

  • Initial analysis to assess the extent of the infection.
  • Complete backup of your site before any intervention.
  • Identification and removal of infected files, malicious code, or malware.
  • Thorough verification of the database and WordPress core to ensure no traces of hacking remain.
  • Repair or replacement of corrupted files.
  • Addition of security measures to prevent future attacks.
  • Detailed report on actions taken and recommendations for the future.

Yes, identifying the vulnerability is an essential part of our service. We conduct a thorough analysis to determine how hackers accessed your site (outdated plugins, weak passwords, code vulnerabilities, etc.). This step allows us to correct the identified vulnerabilities and prevent a similar incident from happening in the future.

Absolutely. At the end of our intervention, you will receive a detailed report. This will include:

  • Detected vulnerabilities
  • Applied fixes
  • Cleaned files or sections
  • Recommendations to strengthen your site’s security

This offers you complete transparency on our work and helps you better understand how to protect your site.

Yes, if your site has been flagged as dangerous by Google, antivirus software, or other services, we do everything possible to remove it from these blacklists. This includes correcting underlying issues and submitting review requests to the relevant services.

Even without a recent backup, we can work directly on the current version of the site to remove infections. In complex cases, we use advanced technologies to recover and repair corrupted data. However, it’s always preferable to have regular backups to avoid any risk of data loss.

Yes, our experts perform a comprehensive check, including both site files and the database. We search for any suspicious or malicious content (backdoors, SQL injections, infected scripts, etc.) to ensure complete disinfection.

Yes, part of our service includes updating WordPress, as well as installed plugins and themes. These updates fix known vulnerabilities and are crucial to prevent new attacks. We also ensure that all extensions are compatible and operational after the updates.

We implement advanced security measures to minimize future risks. However, if your site is hacked again under certain conditions, we can quickly intervene to analyze the situation and restore your site. If you opt for our maintenance services, your site will benefit from continuous protection.

Yes, we offer a continuous monitoring service. This includes proactive update management, regular security scans, and real-time monitoring to detect any suspicious activity before it becomes a problem.

Absolutely. Once the disinfection is complete, we implement robust security measures, such as strengthening passwords, configuring firewalls, limiting access, and many other techniques to protect your site against new attacks.

Yes, our service is compatible with all WordPress hosts. We are accustomed to working on various hosting environments, whether they are shared servers, dedicated servers, or specialized hosting.

We can disinfect all types of WordPress sites, whether simple or complex. Whether your site is a blog, an online store (WooCommerce), a corporate website, or a custom platform, we are able to intervene effectively.

Yes, in case of traffic or SEO loss, we analyze your situation and offer solutions to resolve these issues. This includes actions to remove Google penalties, correct technical errors, and restore your visibility.

In most cases, yes. If your site has become inaccessible, we can use a combination of technical tools to restore your site. This of course depends on the state of your hosting and available backups.

Costs depend on the complexity of the intervention and the extent of the hack. We offer a personalized quote after analyzing your site. This quote is transparent and detailed, with no hidden fees, so you know exactly what you’re paying for and why.

Don’t hesitate to contact us, our team of experts is here to offer you clear solutions tailored to your needs.

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You may also call us:

1-844-970-0007