Disinfection of a hacked WordPress

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Oh oh…

Is your WordPress site infected?

Pirate site

This means that your reputation and data are at risk. It is important not to wait and to solve the problem right now.

Our WordPress site disinfection and repair service helps to stop the threat so that you can regain control of your website and hosting account with the confidence that the problem is permanently stopped.

Our WordPress experts can help you quickly restore the situation.

I need to disinfect my site

Does your WordPress site need to be disinfected?

Our experts can act quickly to begin the disinfection and repair of your WordPress site.

I need to disinfect my site

What does disinfection of
a hacked WordPress site involve?

01

Full scan

We start our investigation with a complete scan of your web hosting account. This allows us to identify the source of the problem in order to solve the root cause.

02

Cleaning

We remove any files deemed non-required for your website’s proper functioning. We perform a in-depth scan of your database to ensure no malicious code is present.

03

Securing

All system passwords are reset and are provided back to you. Then, we generate new encryption keys for your WordPress site.

04

Plugin

We will install and configure a security extension to reduce the risks of such a problem occurring again. Our approach is based on prevention, not reaction.

05

Blacklists

Following the infection, your website may have ended up on blacklists. All requests will be made to remove him from these blacklists as soon as possible.

06

Report

Following the repair of your website, a report will be provided to you listing all the work that was performed. The resolved issues will be identified, along with a list of recommendations that will help you make the necessary changes to avoid the situation from reoccurring.

07

Homework

We will review the list of homework that our team will have for you. Security is a daily effort and it will be important to follow the best security practices from now on!

08

Maintenance

Once the work is completed, we will configure the maintenance package you have chosen for your website. In the future, we will therefore be able to act preventively to ensure that updates, backups and security scans are done regularly. You can sleep soundly while we manage your infrastructure!

On average, a website is attacked approximately 94 times per day. More than 44% of web professionals fail to discuss security before starting a relationship with a client.

source : Sucuri Web Pro Security Survey, 2020.

On average, a website is attacked approximately 94 times per day.

source : Sucuri Web Pro Security Survey, 2020.

Frequently Asked Questions

Frequently Asked Questions About Website Disinfection Service

We have developed a rigorous, multi-step process to effectively disinfect your WordPress site. Here’s how we do it:

  • Initial analysis to assess the extent of the infection.
  • Complete backup of your site before any intervention.
  • Identification and removal of infected files, malicious code, or malware.
  • Thorough verification of the database and WordPress core to ensure no traces of hacking remain.
  • Repair or replacement of corrupted files.
  • Addition of security measures to prevent future attacks.
  • Detailed report on actions taken and recommendations for the future.

Yes, vulnerability identification is a crucial part of our service. We conduct a thorough analysis to determine how hackers gained access to your site (outdated plugins, weak passwords, vulnerabilities in the code, etc.). This step allows us to fix the identified vulnerabilities and prevent a similar incident from happening again in the future.

Absolutely. At the end of our service, you will receive a detailed report. This will include:

  • Detected vulnerabilities
  • Applied fixes
  • Cleaned files or sections
  • Recommendations to strengthen your site’s security

This offers you complete transparency on our work and helps you better understand how to protect your site.

Yes, if your site has been flagged as dangerous by Google, antivirus software, or other services, we make every effort to remove it from these blacklists. This includes fixing the underlying issues and submitting requests for review to the relevant services.

Even without a recent backup, we can work directly on the current version of the site to remove infections. In complex cases, we use advanced technologies to recover and repair corrupted data. However, it is always best to have a regular backup to avoid any risk of data loss.

Yes, our experts perform a complete check, including both website files and the database. We search for any suspicious or malicious content (backdoors, SQL injections, infected scripts, etc.) to ensure complete disinfection.

Yes, part of our service includes updating WordPress, as well as installed plugins and themes. These updates fix known vulnerabilities and are crucial for preventing new attacks. We also ensure that all extensions are compatible and fully functional after the updates.

We implement advanced security measures to minimize future risks. However, if your site is hacked again under certain conditions, we can intervene quickly to analyze the situation and restore your site. If you choose our maintenance services, your site will benefit from ongoing protection.

Yes, we offer a continuous monitoring service. This includes proactive update management, regular security scans, and real-time monitoring to detect any suspicious activity before it becomes a problem.

Absolutely. Once the cleanup is complete, we implement robust security measures, such as strengthening passwords, configuring firewalls, limiting access, and many other techniques to protect your site against new attacks.

Yes, our service is compatible with all WordPress hosts. We are accustomed to working with various hosting environments, whether shared, dedicated, or specialized hosting.

We can clean all types of WordPress sites, whether simple or complex. Whether your site is a blog, an online store (WooCommerce), a corporate website, or a custom platform, we are able to intervene effectively.

Yes, in case of traffic or SEO loss, we analyze your situation and offer solutions to resolve these issues. This includes actions to remove Google penalties, correct technical errors, and restore your visibility.

In most cases, yes. If your site has become inaccessible, we can use a combination of technical tools to restore it. This, of course, depends on the state of your hosting and the available backups.

Costs depend on the complexity of the intervention and the extent of the hacking. We offer a personalized quote after analyzing your site. This quote is transparent and detailed, with no hidden fees, so you know exactly what you are paying for and why.

Don’t hesitate to contact us, our team of experts is here to offer you clear solutions tailored to your needs.

Does your site need to be disinfected?

Fill out the form and one of our experts will get in touch with you.

You may also call us:

1-844-970-0007