WordPress Maintenance Plans

Your website works for you 24 hours a day, give it the maintenance it deserves.

Choose the right Plan for your website!

Subscriptions are available on a monthly or annual basis.

Essential

The foundation for your peace of mind

from

$160

per month

  • Health Assessment
  • Daily Backups
  • Monitoring - 30 min
  • Security Scans
  • Security Plugin
  • Software Updates
  • Monthly Report
Choose

Popular

Growth

For e-commerce, complex sites and high volume

from

$320

per month

  • Plus...
  • Monitoring - 15 min
  • Malware Cleanup
  • Domain Expiration
  • SSL Expiration
  • Transactional Emails
  • WooCommerce Support
Choose

Professional

For constant web development needs.

from

$595

per month

  • Plus...
  • Monitoring - 5 min
  • SSH Support
  • Application Firewall
  • Free Software Licenses
  • External SMTP Gateway
  • Priority Support
Choose

All prices are in Canadian dollars ($ CAD)

Compare Plans

ESSENTIALGROWTHPROFESSIONAL
Backups
– Cloud
– Frequency
– Retention
✓
Daily
90 days
✓
Daily
90 days
✓
Daily
90 days
Security
– Security Scan
– Security Plugin
– Malware Removal
– Web Application Firewall
✓
✓
Optional
–
✓
✓
Included
–
✓
✓
Included
✓
Monitoring
– Availability
– Domaine Expiry
– SSL Expiry
30 min
–
–
15 min
✓
✓
5 min
✓
✓
Updates
– WordPress
– Plugins
– Themes
✓
✓
✓
✓
✓
✓
✓
✓
✓
Emails
– SMTP Use
– External SMTP Connection
–
–
✓
–
✓
✓
Compatible
– Multilingual
– Multisite
– E-commerce
– SSH Access
✓
–
–
–
✓
✓
✓
–
✓
✓
✓
✓
Consulting
– Pre-paid Hours
– HTTPS Conversion
– Web Hosting Migration
– Access to our licenses
– Test Environment
Optional
Optional
Optional
–
–
Optional
Optional
Optional
–
–
Optional
Optional
Optional
✓
✓
Technical Support
– Monthly Report
– Bilingual Staff
– Priority Access
– Health Assessment
✓
✓
–
Included
✓
✓
–
Included
✓
✓
✓
Included
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Need more explanations about the plans?

View the features from all our plans

Compare Plans

Es

Gr

Pr

Audit

✓

✓

✓

Backups

✓

✓

✓

Monitoring

✓

✓

✓

Security

✓

✓

✓

Updates

✓

✓

✓

Domain / SSL

–

✓

✓

Malware Removal

–

✓

✓

SMTP

–

✓

✓

Firewall

–

–

✓

Multilingual

✓

✓

✓

Multisite

–

✓

✓

Ecommerce

–

✓

✓

SSH

–

–

✓

Priority

–

–

✓

Reports

✓

✓

✓

Choose

Choose

Choose

Need more explanations about the plans?

View the features from all our plans

Industry-recognized experts

Our expertise is recognized by leaders in the WordPress community.

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What are the steps to
starting a maintenance plan?

01

System Connections

Once we receive your credentials, your WordPress website is added to our maintenance systems. It’s a start!

02

Health Assessment

A WordPress expert performs a health assessment of your website, followed by a phone call explaining our recommendations.

03

Software Updates

Your website receives the necessary attention as we apply any fixes and recommendations identified during the health assessment.

04

Ongoing Maintenance

That’s it! Your website is now up to date and can benefit from all the maintenance tasks associated with the plan you’ve chosen.

What does the health assessment consist of
when I purchase a maintenance plan?

  • In-Depth Review

Our systems collect technical data about your domain name, web hosting, and WordPress website. Then, the complete data analysis is performed by one of our experts, based on our expertise of more than 15 years in web hosting and WordPress.

  • Colored Chips

A simple-to-follow system of colored chips is used for all the areas reviewed in the Health Assessment. Each chip provides a quick understanding of the criticality and speed with which each aspect must be dealt with in order to improve your website.

  • Recommendations

For each of the elements contained in the Health Assessment, if we deem that an adjustment would be desirable, we will issue a recommendation. These are simple to understand and you may fix them yourself or mandate us to do the work.

  • Report presentation

Once the health report has been submitted, it belongs to you and you can share it with your team and colleagues. An explanatory call is then scheduled to present it to you, discuss in more detail your successes and our recommendations, and answer your questions!

Any questions on how we work?

Here’s what we get asked the most often!

We accept payments by credit card: Visa, MasterCard and American Express. Since maintenance packages renew automatically, this is the preferred payment method to ensure the continuity of your service.

Certainly! Your business is evolving and so should your maintenance plan. If you have a monthly plan, your changes will be effective the following month. If you have an annual plan, the change will be effective upon your renewal.

If your organization has recognized non-profit status, you may be eligible for a 10% discount on any maintenance package purchased annually. Contact us for more details.

Yes. Upon cancellation of your maintenance plan, we will disable our automated maintenance systems and erase your data from our systems. Your safety is very important to us… even if you terminate your agreement.

Please note that we do not refund unused time from your plan. We do not hand over a backup copy of your site when cancelling a plan.

For all sorts of reasons, it’s possible for an issue to occur as the result of an update.

In this case, we’ll be able to restore your website to the most recent version available in your backups before the issue occured and we’ll notify you (if your site allows it).

Otherwise, we’ll be happy to investigate and correct the issue using the most effective solution. A cost estimate will be provided to you before the work begins.

Yes. Development will be done on a copy of your site (so as not to affect your online site) and, once your approval is received, the changes will be propagated to your website.

We will keep a history of the changes made and they will be documented in your website’s dossier in our systems.

No. We believe that this is a field in its own right that must be managed by experts who will be available 24 hours a day, 365 days a year.

On the other hand, we’ll be happy to suggest web hosting providers who will be able to offer you quality services, according to your business and technical requirements.

Yes, under certain conditions:

1) You must have a valid license for the plugin in question;

2) Updates should be accessible directly through your dashboard, using WordPress native methods.

If these conditions are not met, additional charges may apply.

Need assistance?

Choosing the right maintenance plan can seem complicated. Let us help you!

You may also call us:

1-844-970-0007