Our daily life revolves around maintaining and evolving websites using WordPress. Like it or not, progress brings its own set of challenges, and one of them is bug fixing. We all want your WordPress site to work perfectly for you and your visitors. But when an issue arises, there is a process to ensure the quality and speed of our intervention. And to achieve this, we need your collaboration!
What is a bug on a WordPress site?
In its broadest sense, a bug on a WordPress site is simply a behavior that occurs and is not the desired one. For example, it could be:
- A title displayed left-aligned instead of being centered;
- A confirmation email not sent after an order made by one of your customers;
- A page that does not display at all.
As you can see, a bug can be quite minor or it can be relatively critical.
What is the process for correcting a bug?
To correct a bug, the developer must first understand the problem and then be able to reproduce the problem at will. Otherwise, it will be impossible to correct the bug. Once the bug is reproduced, the developer will be able to analyze why such behavior occurs and what needs to be done to correct it. Therefore, it is very important to provide relevant details that will allow us :
- To understand the problem you are reporting;
- To be able to reproduce it every time.
What to do when a bug occurs?
In the world of programming, there is an approach that helps to understand and document how a bug occurs. Here are the different steps of this approach.
When you report a bug, the more precise your description, the faster the resolution can be. If the level of detail allows us to understand and reproduce the problem at first shot, the exchanges will be minimized and your problem will be a thing of the past in no time!